Terms and Conditions for Online Ticket Purchase - Sri Dalada Maligawa.


These terms and conditions govern the online purchase of tickets to visit Sri Dalada Maligawa. By purchasing a ticket through our online platform, you agree to abide by these terms and conditions.

Ticket Purchase

    1. Eligibility: Tickets can only be purchased by individuals aged 18 years and above. Minors must be accompanied by a legal guardian.
    2. Payment: All payments must be made through the authorized online payment gateway. The accepted payment methods will be displayed at the checkout.
    3. Confirmation: Upon successful payment, a confirmation email with your e-ticket will be sent to the email address provided during purchase. Please ensure that the email address is accurate.
    4. Non-Transferable: Tickets are non-transferable and can only be used by the individual whose name appears on the ticket.


    1. Validity: Each ticket is valid for a single entry on the specified date and time. Late arrivals may not be accommodated.
    2. Identification: Visitors must present a Reference Number/Printed copy of the e-ticket for verification at the entrance.
    3. Code of Conduct: All visitors are expected to conduct themselves respectfully within the premises. Disruptive behavior may result in removal from the site without a refund.

Access to Museums

    1. Included Entry: A ticket purchased for Sri Dalada Maligawa includes entry to the Sri Dalada Museum and World Buddhist Museum at no additional cost.
    2. Separate Tickets: If a visitor wishes to visit only the Sri Dalada Museum or World Buddhist Museum without entering Sri Dalada Maligawa, a separate ticket must be purchased.

Refunds and Cancellations

    1. Non-Refundable: All ticket purchases are final and non-refundable.
    2. Cancellations: In the event of an unavoidable cancellation by Sri Dalada Maligawa, tickets may be reissued for a different date or a refund may be provided at the discretion of the management.

Changes and Updates

  1. Amendments: Sri Dalada Maligawa reserves the right to amend these terms and conditions at any time without prior notice. It is the responsibility of the ticket purchaser to review these terms and conditions regularly.


    1. Assumption of Risk: Visitors assume all risks associated with their visit. Sri Dalada Maligawa is not liable for any personal injury, loss, or damage to personal property during the visit.
    2. Force Majeure: Sri Dalada Maligawa is not responsible for any cancellation or delay caused by events beyond our control, including natural disasters, strikes, or other unforeseen circumstances.

Contact Information

For any inquiries or assistance regarding online ticket purchases, please contact:

    • Email: support@sridaladamaligawa.lk
    • Phone: +94 (81) 223 1234

By proceeding with the purchase, you acknowledge that you have read, understood, and agreed to these terms and conditions.


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